Bengaluru, India

Ank Kumar

Enterprise AI & Platform Architecture Leader

GenAI, Agentic AI, AIOps, BFSI, Operational Resilience, SRE

18+ years building large-scale technology platforms for Tier-1 banking and financial services. I define target-state architecture, turn technology strategy into engineering execution, and deliver production-ready AI and automation within security, risk and regulatory controls.

LinkedIn GitHub Hugging Face X Photography Videos

18+
years exp in enterprise platforms engineering across BFSI, retail, manufacturing and telecom domains + Entrepreneurship (Family Business)
500+
applications across the Tier-1 banking estate where I led automation and AIOps
~99%
of targeted batch failures handled by my AI-augmented remediation in controlled production rollout
101.6M
views of my open-licence photographs on Wikipedia

Selected work

AI-Augmented Incident Triage (AAIT)

Wells Fargo India GCC, via Mphasis

An AI control plane that turns incident triage into governed, context-aware decisioning: context normalisation, operational memory, RAG retrieval, LLM-based root-cause analysis, and confidence and policy checks before any automated remediation, with human-in-the-loop escalation.

BigPanda, ServiceNow, Amelia, Kafka, MongoDB, RAG, enterprise LLMs

EAAP: Enterprise AI Automation Platform

Open source

A reference instantiation of an enterprise AI automation framework, designing solution architectures across domains.

FastAPI, Amazon Bedrock, Claude

View on GitHub

GEAAP: Graph-Enhanced AI Automation Platform

Open source

GraphRAG over enterprise knowledge: entity and community graphs that ground answers in connected context rather than isolated text chunks.

GraphRAG, Azure OpenAI, FastAPI, React

View on GitHub

AI Debate Club

Open source

A multi-agent debate engine: two LLMs research the web and cite evidence, two independent auditors fact-check them, and a judge decides.

LangGraph, Amazon Bedrock, Tavily, Hugging Face

View on GitHub

Reliability Decision Control Plane

Open source prototype

AI reasoning wrapped in deterministic guardrails, with confidence-based execution governance for reliability operations.

Python

View on GitHub

Open-Licence Photo Contributions

Personal project

A reach map of my 12,684 CC BY-SA 4.0 photographs: Wikipedia usage and views, books and journals, and the wider web.

Python, FastAPI, Wikimedia APIs, GitHub Pages

Open the showcase

Open-Licence Video Contributions

Personal project

Underwater and travel footage released under CC BY-SA 4.0, opening with a dive on the Great Barrier Reef. Thousands of clips are being catalogued.

ffmpeg, GitHub Pages

Watch the footage

Experience

  1. 2025 – 2026

    Head of Automation & AIOps Engineering

    Mphasis, for Wells Fargo India GCC, Bengaluru

    Led a 15-member team across platform engineering, AIOps and enterprise automation for a 500+ application banking estate; productionised two long-stalled initiatives through six releases in one month.

  2. 2020 – 2025

    Technology Director & Digital Transformation Lead

    Sunita Color Lab and Studio, Jamshedpur

    Led the digital transformation of a family business, from analogue workflows to cloud-enabled operations, delivering 40% revenue growth; completed six AWS and Microsoft certifications.

  3. 2015 – 2019

    Platform Engineering & Operations Leader

    Infosys, for Equatex AG (Computershare Group), Zurich

    Grew the engagement from $0.7M to $2M+ a year with full P&L accountability; led a 50-member team through M&A integration of 17+ business-critical systems at 99.9% availability.

  4. 2014 – 2015

    Technology Lead

    Infosys, for UBS AG, Zurich and Pune

    Led a cloud migration of RHEL servers, applications and batch workloads that cut annual hosting costs by $1M.

  5. 2010 – 2013

    Technology Lead

    Infosys, for Ricoh UK, London and Pune

    Built a private cloud from scratch and cut a European data warehouse and BI estate over to 24×7 operations.

  6. 2007 – 2010

    Technology Analyst

    Infosys, for Level 3 Communications, Pune

    Data warehouse and BI support, data-centre migration, and a knowledge base that cut ticket volumes by 10%.

Certifications

Education

Bachelor of Engineering, Manipal University, Udupi, India (2003 – 2007)

Awards and recognition

Languages: English, Hindi, German (basic)

Alpine golden hour from the Schilthorn, Switzerland, photographed by Ank Kumar

Photography

12,684 of my photographs are free to use on Wikimedia Commons under CC BY-SA 4.0. They have been viewed over 100 million times on Wikipedia, in 118 languages, and appear in books from publishers including Cambridge University Press, Wiley and Springer Nature.

Explore the collection